The National Highways Authority of India (NHAI) has warned against fake websites claiming to offer Fastag annual pass services. The advisory comes after several complaints of fraudulent portals posing as official platforms and collecting money from unknowing users for passes that do not exist.Scammers are increasingly abusing search engines and online advertisements to reach people. These fake websites are designed to appear genuine, often mimicking the layout and branding of official government portals. For an average user, it may be difficult to tell the difference at first glance.
FASTag annual pass scam: How do you get duped?
According to the advisory, the fraud usually starts when users search online for FASTag annual pass services. Fake websites, promoted by paid advertisements and search engine optimization, often appear in the top results. Once a person clicks on the link, the site asks for details like mobile number, vehicle registration information and payment credentials. The payment page appears legitimate. But the money does not go to any authorized agency. It is transferred to accounts controlled by fraudsters.Once payments are made, victims either do not receive any confirmation or are issued fake receipts. In some cases, the website simply disappears. By the time users realize something is wrong, the money is gone.
FASTag Annual Pass Scam: How to Stay Safe?
NHAI has advised people to use only official and verified platforms for FASTag related services. Users should avoid clicking on sponsored links or unfamiliar advertisements. If a page looks suspicious, it is better to exit immediately. The advisory states that users should use the HighwayYatra app only to purchase the annual pass. The authority has also reminded citizens to never share sensitive information like OTP, debit or credit card details or login credentials with anyone claiming to offer help or technical support. Genuine agencies do not ask for such details over calls or messages.
